Once the software solution suitable for your company needs has been installed, we will help you distribute it to all systems and all end users.
It is an essential step which allows for the seamless transition to the solution’s post go-live phase, minimising any setbacks that may occur during the deployment phase and avoiding the high costs associated with system errors and repeat training.
More and more companies are adopting a 10:20:70 method, namely an ideal combination of learning methods during company digital transformation which consists of 10% classroom training, 20% on-the-job training and 70% ongoing and innovative use of new ‘Performance Support’ systems.
We use the “Performance support” method with Skillaware by sedApta. It is an innovative tool that supports the user in real time in the performance of new tasks and IT procedures during the roll-out phase of new technologies, thanks to a GPS software system.
The objectives of the training are:
- Transfer all knowledge and resources related to the product or system to end users
- Teach end users how to use the software and system solution, covering all aspects – its functions and features
- Show end users how their daily activities and company processes can improve and be simplified by using the adopted product solution and system
- Create and distribute customised documentation based on new business systems to help ensure sustainable use for the future
We offer a special multilingual team of experts with proven experience in training. All of our consultants have a combination of technical skills and first-hand experience in different production contexts.